--- title: Adding One-Day Code or SentriAccess for Outside Agents description: If an agent from outside the Waterloo Region is showing one of our listings, we must provide them access to the SentriLock lockbox. --- [Skip to content](https://info.regoteam.com/knowledge/adding-one-day-code-or-sentriaccess-for-outside-agents#main-content) English Show submenu for translations ![Untitled design (1)-4.png\]](https://info.regoteam.com/hs-fs/hubfs/Untitled%20design%20(1)-4.png?height=40&name=Untitled%20design%20(1)-4.png) - Home - Products - Pricing - Blog - Company Open main navigation Close main navigation - Home - Products - Pricing - Blog - Company - English Show submenu for translations How can we help you? - There are no suggestions because the search field is empty. 1. [Corcoran Horizon Knowledgebase](https://info.regoteam.com/knowledge?hsLang=en) 2. [Resale Operations](https://info.regoteam.com/knowledge/resale-operations?hsLang=en) 3. [Agent Support](https://info.regoteam.com/knowledge/resale-operations?hsLang=en#agent-support) # Adding One-Day Code or SentriAccess for Outside Agents ## If an agent from outside the Waterloo Region is showing one of our listings, we must provide them access to the SentriLock lockbox. 1. Determine if the showing agent is local, you can google their brokerage to find the address or look at the area code of their phone number (ex: 905 or 416 is typically Toronto). 2. If they are not a local agent you must provide them with access to the SentriLock lockbox 3. Log in to **SentriLock** 4. Select permission: **Broker: Rego Realty** 1. There are two options to provide access to outside agents: if they have downloaded the app you can give them SentriConnect Access. If they do not have the app they can have a one-day code. If you are unsure whether they have the app it is easiest to provide them with a one-day code. --- SentriConnect Access 1. Once logged into SentriLock, navigate to **listings** 2. Click **Grant SentriConnect Access** 3. Input the agent’s email address in and select the lockbox at the property (search by location) 4. Select the date and time of their showing, ensure to give them **at least a half hour buffer** on the start and end time incase they are early or late. 5. Click **Grant Access** 6. When confirming with the showing agent you can let them know that you have granted them SentriConnect Access for their showing --- One-Day Code 1. Once logged into SentriLock, navigate to **lockboxes** 2. Under lockboxes select: **Add 1 Day Codes** 3. Select the lockbox (search by location) and put in the date of the showing. 4. Press: **Generate Codes** 5. Paste the showing agent’s email into the box and choose **Assign** then **Save Changes** 6. Copy the code and send it to the showing agent. 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