If an agent from outside the Waterloo Region is showing one of our listings, we must provide them access to the SentriLock lockbox.
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Determine if the showing agent is local, you can google their brokerage to find the address or look at the area code of their phone number (ex: 905 or 416 is typically Toronto).
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If they are not a local agent you must provide them with access to the SentriLock lockbox
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Log in to SentriLock
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Select permission: Broker: Rego Realty
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There are two options to provide access to outside agents: if they have downloaded the app you can give them SentriConnect Access. If they do not have the app they can have a one-day code. If you are unsure whether they have the app it is easiest to provide them with a one-day code.
SentriConnect Access
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Once logged into SentriLock, navigate to listings
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Click Grant SentriConnect Access
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Input the agent’s email address in and select the lockbox at the property (search by location)
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Select the date and time of their showing, ensure to give them at least a half hour buffer on the start and end time incase they are early or late.
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Click Grant Access
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When confirming with the showing agent you can let them know that you have granted them SentriConnect Access for their showing
One-Day Code
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Once logged into SentriLock, navigate to lockboxes
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Under lockboxes select: Add 1 Day Codes
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Select the lockbox (search by location) and put in the date of the showing.
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Press: Generate Codes
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Paste the showing agent’s email into the box and choose Assign then Save Changes
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Copy the code and send it to the showing agent. Instruct them that they must press enter before and after the code