--- title: Updating Phone Hours - Cambridge office description: If there isn’t anyone to take phone calls and you need to step away from your desk please update the Phone Hours. This ensures the answering service is taking calls and sending messages to our after-hours support contact. --- [Skip to content](https://info.regoteam.com/knowledge/updating-phone-hours#main-content) English Show submenu for translations ![Untitled design (1)-4.png\]](https://info.regoteam.com/hs-fs/hubfs/Untitled%20design%20(1)-4.png?height=40&name=Untitled%20design%20(1)-4.png) - Home - Products - Pricing - Blog - Company Open main navigation Close main navigation - Home - Products - Pricing - Blog - Company - English Show submenu for translations How can we help you? - There are no suggestions because the search field is empty. 1. [Corcoran Horizon Knowledgebase](https://info.regoteam.com/knowledge?hsLang=en) 2. [Resale Operations](https://info.regoteam.com/knowledge/resale-operations?hsLang=en) 3. [Agent Support](https://info.regoteam.com/knowledge/resale-operations?hsLang=en#agent-support) # Updating Phone Hours - Cambridge office ## If there isn’t anyone to take phone calls and you need to step away from your desk please update the Phone Hours. This ensures the answering service is taking calls and sending messages to our after-hours support contact. #### Instructions 1. Click on **Computer Network** Icon: ![](https://info.regoteam.com/hubfs/image-png-Nov-19-2021-12-58-30-56-PM.png) 2. Click **200 Hespeler Road** and select **Connect:** ![](https://info.regoteam.com/hs-fs/hubfs/image-png-Nov-19-2021-12-58-47-50-PM.png?width=324&name=image-png-Nov-19-2021-12-58-47-50-PM.png)![](blob:https://regorealty.atlassian.net/4a319fee-fb6a-495a-8148-ed1433dbe5d4#media-blob-url=true&id=092c653a-d2d8-41ea-ac67-7ec5a44d9721&collection=contentId-589931&contextId=589931&mimeType=image%2Fpng&name=D1GUJ7xWmA_cgWngpNjWRsJv76smHTNfOGerfipjh7Y1qW1BWllYCgclkOr1t2buNE9wXzD_Tj-dI6nnzy4j5R7o02V2oNIiqkR83NsLtXk-0YijtsDk_Fs-uX7iplPeEPg58852&size=21958&width=281&height=75&alt=) 3. Open a **browser** (Chrome) 4. Type in **192.168.1.9/800** (Configuration Facility) 5. Enter login information: **Username:** 7222 **Password:** 7222 6. Under **Alternate Dial Sequence**, change hours as needed from the Mon-Sun list: ![](https://info.regoteam.com/hs-fs/hubfs/image-png-Nov-19-2021-12-59-02-30-PM.png?width=239&name=image-png-Nov-19-2021-12-59-02-30-PM.png) 7. Select **Apply Changes** at the bottom right:        ![](https://info.regoteam.com/hs-fs/hubfs/image-png-Nov-19-2021-12-59-23-36-PM.png?width=95&name=image-png-Nov-19-2021-12-59-23-36-PM.png)![](blob:https://regorealty.atlassian.net/5a2e92ab-a0b9-4c57-b6ec-5a0017fc818d#media-blob-url=true&id=86c88721-84d2-45c4-b01c-0af29102dd9a&collection=contentId-589931&contextId=589931&mimeType=image%2Fpng&name=Je_MU3HziwKqoIcV6ocZobhnv1QcSPqYPugRIcPVcIT72XkDQSO-z5J1Mb8Q1z15CLG6fJgu3oY2acZIuQsrnVu9cWEL_MBb3O9Kj1Fh46itEroLDqVNHOi3ipfTpS4nMo2t_1dI&size=1583&width=84&height=11&alt=) 8\. Ensure to disconnect from the network to continue to work. 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