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Confirming a Showing

These are the steps to follow when we receive a showing request and need to confirm the appointment.

Instructions

  1. Log into BrokerBay and under Brokerage tab, search for the property address on the right hand side.

  2. Click on the property then click on the Showings tab

  3. This will show you all the previous and upcoming showings and the status. 

  4. Find the showing needing to be confirmed and click View Details
  5. On the top right, hit Confirm and then in the bottom box under "Take Action" write confirm and click Submit

     

    Note: if it was a showing requested by ISA for an internal agent, do not send the form. The ISA is responsible for obtaining/completing the form.

    6. In ShowingTime, ensure there are showing instructions for the Showing Agent. If so, click Confirm on appointment with a note on the method you used to confirm i.e., text/call seller.