--- title: Logging Calls description: Logging Calls --- [Skip to content](https://info.regoteam.com/knowledge/logging-inbound-calls/texts#main-content) English Show submenu for translations ![Untitled design (1)-4.png\]](https://info.regoteam.com/hs-fs/hubfs/Untitled%20design%20(1)-4.png?height=40&name=Untitled%20design%20(1)-4.png) - Home - Products - Pricing - Blog - Company Open main navigation Close main navigation - Home - Products - Pricing - Blog - Company - English Show submenu for translations How can we help you? - There are no suggestions because the search field is empty. 1. [Corcoran Horizon Knowledgebase](https://info.regoteam.com/knowledge?hsLang=en) 2. [Sales](https://info.regoteam.com/knowledge/sales?hsLang=en) 3. [ISA](https://info.regoteam.com/knowledge/sales?hsLang=en#isa) # Logging Calls ### **Logging inbound calls/text** ### 1. Click on More activities, menu pop up ![Click on More activities, menu pop up](https://images.tango.us/workflows/3d7f4f64-e61a-46ad-bffc-ce32518eef69/steps/7d1dd5ca-75f3-404b-916e-e65fbd886d81/4499b7c9-a577-4339-b57e-f24ca52cc872.png?fm=png&crop=focalpoint&fit=crop&fp-x=0.2874&fp-y=0.2828&fp-z=2.8725&w=1200&border=2%2CF4F2F7&border-radius=8%2C8%2C8%2C8&border-radius-inner=8%2C8%2C8%2C8&blend-align=bottom&blend-mode=normal&blend-x=0&blend-w=1200&blend64=aHR0cHM6Ly9pbWFnZXMudGFuZ28udXMvc3RhdGljL21hZGUtd2l0aC10YW5nby13YXRlcm1hcmstdjIucG5n&mark-x=536&mark-y=400&m64=aHR0cHM6Ly9pbWFnZXMudGFuZ28udXMvc3RhdGljL2JsYW5rLnBuZz9tYXNrPWNvcm5lcnMmYm9yZGVyPTYlMkNGRjc0NDImdz0xMjgmaD0xMjgmZml0PWNyb3AmY29ybmVyLXJhZGl1cz0xMA%3D%3D) ### 2. Click on Log a call ![Click on Log a call](https://images.tango.us/workflows/3d7f4f64-e61a-46ad-bffc-ce32518eef69/steps/c86f1ca7-1e45-4a89-9f77-9ff32b84d4e4/fb1da75c-963f-4af2-be34-b1dd42d34a32.png?fm=png&crop=focalpoint&fit=crop&fp-x=0.2870&fp-y=0.5451&fp-z=1.7932&w=1200&border=2%2CF4F2F7&border-radius=8%2C8%2C8%2C8&border-radius-inner=8%2C8%2C8%2C8&blend-align=bottom&blend-mode=normal&blend-x=0&blend-w=1200&blend64=aHR0cHM6Ly9pbWFnZXMudGFuZ28udXMvc3RhdGljL21hZGUtd2l0aC10YW5nby13YXRlcm1hcmstdjIucG5n&mark-x=323&mark-y=416&m64=aHR0cHM6Ly9pbWFnZXMudGFuZ28udXMvc3RhdGljL2JsYW5rLnBuZz9tYXNrPWNvcm5lcnMmYm9yZGVyPTYlMkNGRjc0NDImdz01NTQmaD05NiZmaXQ9Y3JvcCZjb3JuZXItcmFkaXVzPTEw) ### 3. Click on Select an outcome ![Click on Select an outcome](https://images.tango.us/workflows/3d7f4f64-e61a-46ad-bffc-ce32518eef69/steps/fdfa38c3-5400-4bf4-bf62-3bf6f4203752/5d4fe8bb-a8e8-4b4f-b225-3a49a7a1b765.png?fm=png&crop=focalpoint&fit=crop&fp-x=0.5507&fp-y=0.5921&fp-z=2.3344&w=1200&border=2%2CF4F2F7&border-radius=8%2C8%2C8%2C8&border-radius-inner=8%2C8%2C8%2C8&blend-align=bottom&blend-mode=normal&blend-x=0&blend-w=1200&blend64=aHR0cHM6Ly9pbWFnZXMudGFuZ28udXMvc3RhdGljL21hZGUtd2l0aC10YW5nby13YXRlcm1hcmstdjIucG5n&mark-x=420&mark-y=430&m64=aHR0cHM6Ly9pbWFnZXMudGFuZ28udXMvc3RhdGljL2JsYW5rLnBuZz9tYXNrPWNvcm5lcnMmYm9yZGVyPTYlMkNGRjc0NDImdz0zNjAmaD02OCZmaXQ9Y3JvcCZjb3JuZXItcmFkaXVzPTEw) ### 4. Click on Inbound ![Click on Inbound](https://images.tango.us/workflows/3d7f4f64-e61a-46ad-bffc-ce32518eef69/steps/8c526d84-0c92-4f5a-9524-38b666ebee13/a390253d-c849-48d7-b705-3753725d4fe0.png?fm=png&crop=focalpoint&fit=crop&fp-x=0.3460&fp-y=0.7244&fp-z=2.0264&w=1200&border=2%2CF4F2F7&border-radius=8%2C8%2C8%2C8&border-radius-inner=8%2C8%2C8%2C8&blend-align=bottom&blend-mode=normal&blend-x=0&blend-w=1200&blend64=aHR0cHM6Ly9pbWFnZXMudGFuZ28udXMvc3RhdGljL21hZGUtd2l0aC10YW5nby13YXRlcm1hcmstdjIucG5n&mark-x=365&mark-y=410&m64=aHR0cHM6Ly9pbWFnZXMudGFuZ28udXMvc3RhdGljL2JsYW5rLnBuZz9tYXNrPWNvcm5lcnMmYm9yZGVyPTYlMkNGRjc0NDImdz00NzAmaD0xMDkmZml0PWNyb3AmY29ybmVyLXJhZGl1cz0xMA%3D%3D) ### 5. Describe the call and Log Activity ![Describe the call and Log Activity](https://images.tango.us/workflows/3d7f4f64-e61a-46ad-bffc-ce32518eef69/steps/661f2850-8c0f-4f4c-a222-6d3a32afd1dc/0405ca65-cee6-45dc-bc16-6e4ddb26e796.png?fm=png&crop=focalpoint&fit=crop&fp-x=0.5721&fp-y=0.7834&fp-z=1.4449&w=1200&border=2%2CF4F2F7&border-radius=8%2C8%2C8%2C8&border-radius-inner=8%2C8%2C8%2C8&blend-align=bottom&blend-mode=normal&blend-x=0&blend-w=1200&blend64=aHR0cHM6Ly9pbWFnZXMudGFuZ28udXMvc3RhdGljL21hZGUtd2l0aC10YW5nby13YXRlcm1hcmstdjIucG5n&mark-x=142&mark-y=541&m64=aHR0cHM6Ly9pbWFnZXMudGFuZ28udXMvc3RhdGljL2JsYW5rLnBuZz9tYXNrPWNvcm5lcnMmYm9yZGVyPTYlMkNGRjc0NDImdz05MTYmaD0xOTQmZml0PWNyb3AmY29ybmVyLXJhZGl1cz0xMA%3D%3D)   ### Logging Outbound Calls ### 1. Click on More activities, menu pop up ![Click on More activities, menu pop up](https://images.tango.us/workflows/3d7f4f64-e61a-46ad-bffc-ce32518eef69/steps/7d1dd5ca-75f3-404b-916e-e65fbd886d81/4499b7c9-a577-4339-b57e-f24ca52cc872.png?fm=png&crop=focalpoint&fit=crop&fp-x=0.2874&fp-y=0.2828&fp-z=2.8725&w=1200&border=2%2CF4F2F7&border-radius=8%2C8%2C8%2C8&border-radius-inner=8%2C8%2C8%2C8&blend-align=bottom&blend-mode=normal&blend-x=0&blend-w=1200&blend64=aHR0cHM6Ly9pbWFnZXMudGFuZ28udXMvc3RhdGljL21hZGUtd2l0aC10YW5nby13YXRlcm1hcmstdjIucG5n&mark-x=536&mark-y=400&m64=aHR0cHM6Ly9pbWFnZXMudGFuZ28udXMvc3RhdGljL2JsYW5rLnBuZz9tYXNrPWNvcm5lcnMmYm9yZGVyPTYlMkNGRjc0NDImdz0xMjgmaD0xMjgmZml0PWNyb3AmY29ybmVyLXJhZGl1cz0xMA%3D%3D) ### 2. Click on Log a call ![Click on Log a call](https://images.tango.us/workflows/3d7f4f64-e61a-46ad-bffc-ce32518eef69/steps/c86f1ca7-1e45-4a89-9f77-9ff32b84d4e4/fb1da75c-963f-4af2-be34-b1dd42d34a32.png?fm=png&crop=focalpoint&fit=crop&fp-x=0.2870&fp-y=0.5451&fp-z=1.7932&w=1200&border=2%2CF4F2F7&border-radius=8%2C8%2C8%2C8&border-radius-inner=8%2C8%2C8%2C8&blend-align=bottom&blend-mode=normal&blend-x=0&blend-w=1200&blend64=aHR0cHM6Ly9pbWFnZXMudGFuZ28udXMvc3RhdGljL21hZGUtd2l0aC10YW5nby13YXRlcm1hcmstdjIucG5n&mark-x=323&mark-y=416&m64=aHR0cHM6Ly9pbWFnZXMudGFuZ28udXMvc3RhdGljL2JsYW5rLnBuZz9tYXNrPWNvcm5lcnMmYm9yZGVyPTYlMkNGRjc0NDImdz01NTQmaD05NiZmaXQ9Y3JvcCZjb3JuZXItcmFkaXVzPTEw) ### 3. Click on Select an outcome ![Click on Select an outcome](https://images.tango.us/workflows/3d7f4f64-e61a-46ad-bffc-ce32518eef69/steps/fdfa38c3-5400-4bf4-bf62-3bf6f4203752/5d4fe8bb-a8e8-4b4f-b225-3a49a7a1b765.png?fm=png&crop=focalpoint&fit=crop&fp-x=0.5507&fp-y=0.5921&fp-z=2.3344&w=1200&border=2%2CF4F2F7&border-radius=8%2C8%2C8%2C8&border-radius-inner=8%2C8%2C8%2C8&blend-align=bottom&blend-mode=normal&blend-x=0&blend-w=1200&blend64=aHR0cHM6Ly9pbWFnZXMudGFuZ28udXMvc3RhdGljL21hZGUtd2l0aC10YW5nby13YXRlcm1hcmstdjIucG5n&mark-x=420&mark-y=430&m64=aHR0cHM6Ly9pbWFnZXMudGFuZ28udXMvc3RhdGljL2JsYW5rLnBuZz9tYXNrPWNvcm5lcnMmYm9yZGVyPTYlMkNGRjc0NDImdz0zNjAmaD02OCZmaXQ9Y3JvcCZjb3JuZXItcmFkaXVzPTEw) ### 4. Click on Outbound ![Click on Inbound](https://images.tango.us/workflows/3d7f4f64-e61a-46ad-bffc-ce32518eef69/steps/8c526d84-0c92-4f5a-9524-38b666ebee13/f2ec56b6-63e3-4f7c-b67a-1ab24f36bb3c.png?mark-x=213&mark-y=475&m64=aHR0cHM6Ly9pbWFnZXMudGFuZ28udXMvc3RhdGljL2JsYW5rLnBuZz9tYXNrPWNvcm5lcnMmYm9yZGVyPTQlMkNGRjc0NDImdz00MTYmaD05NiZmaXQ9Y3JvcCZjb3JuZXItcmFkaXVzPTEw) ### 5. 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