Logging Calls

Logging inbound calls/text

1. Click on More activities, menu pop up

Click on More activities, menu pop up

2. Click on Log a call

Click on Log a call

3. Click on Select an outcome

Click on Select an outcome

4. Click on Inbound

Click on Inbound

5. Describe the call and Log Activity

Describe the call and Log Activity
 

Logging Outbound Calls

1. Click on More activities, menu pop up

Click on More activities, menu pop up

2. Click on Log a call

Click on Log a call

3. Click on Select an outcome

Click on Select an outcome

4. Click on Outbound

Click on Inbound

5. Describe the call and Log Activity