Agent Support
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      2. Resale Operations
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      Receiving Calls for Accounting

      These instructions are for calls that are received and the person is asking for the deals secretary or the accounting department.

      Instructions

      1. Let them know that the deals secretary or accounting department is currently unavailable (unless they have specified that they are expecting a call)

      2. Ask them what this is in regards to, or which property they are calling about 

      Most of the time it will be regarding a commission or lawyer information for a particular property 


      3. Let them know that you will have the deals secretary or accounting department get back to them, you just need to collect some information

      • Address email to Deals Secretary or Accounting Department

      If it is a call in regards to a Property, Accounts Receivables/Payables, send the email to accounting@corcoranhorizon.com